Use code MAXI10 for 10% off24/7 Self Check-In • Welcome Pack • Fully Equipped Kitchen • Free WiFi & Smart TV • Fast Support
24/7 Self Check-In • Welcome Pack • Fully Equipped Kitchen • Free WiFi & Smart TV • Fast Support24/7 Self Check-In • Welcome Pack • Fully Equipped Kitchen • Free WiFi & Smart TV • Fast Support
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Frequently Asked Questions

Here are some important questions that are frequently asked and the answers to the questions.

ABOUT MAXI HOMES

1Who is Maxi Homes and what does it do?

At Maxi Homes, we offer our guests a professional, reliable and comfortable accommodation experience through short-term rental homes, daily rental apartments, villas and apart-style stays. We welcome our guests in carefully prepared homes located in different areas such as Antalya city center, Kaleiçi, Hadrian's Gate, Kundu and Yeni Foça.

For us, accommodation is not just about providing a home. We care about making our guests feel safe, comfortable and supported from the moment they make a reservation until the end of their stay. That is why our team professionally manages the reservation process, check-in details, ID registration, guest communication, operational follow-up and any support our guests may need during their stay.

Maxi Homes operates as a Class A travel agency and manages accommodation processes within a legal, transparent and corporate framework. With our required documents and professional service approach, we aim to offer our guests both the comfort of a home and the assurance of a licensed travel agency.

Whether you are contacting us for a holiday, business trip, family stay, daily rental home, short-term rental or a longer accommodation need, we are here to help you find the most suitable home and make your stay as smooth and enjoyable as possible.

HOME FEATURES AND GUEST EXPERIENCE

2What amenities are available in Maxi Homes properties?

At Maxi Homes, we prepare our homes by considering the details our guests may need during short-term stays. Our homes generally include a comfortable sleeping area, a cozy living area, kitchen equipment, bathroom, Wi-Fi, air conditioning, towels, bed linens and basic essentials.

For us, it is not only about offering a place to stay; it is about making our guests feel comfortable, safe and truly at home. That is why we design our homes as a warmer, freer and more comfortable alternative to hotel accommodation. With kitchen access, you can prepare simple meals, relax in the living area and enjoy a more independent stay experience, especially for a few days or weekly stays.

The features of each home may vary depending on its location and room layout. Before your reservation, our team will share the details, guest capacity and available amenities of the home you are interested in. This way, you can clearly know what to expect before your stay.

3Do you have suitable homes for families and group stays?

Yes. At Maxi Homes, we offer short-term rental homes with different capacities for couples, families, groups of friends and business travelers. From one-bedroom homes to larger accommodation options with more spacious room layouts, we provide alternatives that suit different needs.

We know how important details such as room layout, bed capacity, kitchen access, location and ease of transportation are for family stays. That is why, when you share your number of guests, purpose of stay and expectations with us, our reservation team will be happy to suggest the most suitable home options for you.

For group stays, depending on availability, multiple homes within the same property or in nearby locations can also be evaluated. This allows us to offer a more spacious, comfortable and practical accommodation experience compared to standard hotel rooms for family visits, friend holidays, group accommodations and business trips.

LOCATION AND TRANSPORTATION

4Are Maxi Homes properties located in central areas?

Yes. At Maxi Homes, we offer comfortable short-term rental homes that are close to central areas and easy to access. Our homes in Antalya stand out with their convenient locations near Kaleiçi, Hadrian's Gate, restaurants, cafes, shopping areas, historical landmarks and public transportation points.

For guests who want to stay close to the city center, Maxi Homes properties offer a practical and enjoyable accommodation experience for both holidays and business trips. Whether you are looking for a daily rental apartment, a weekly stay or a short-term rental home, our central locations make it easy to explore Antalya and reach many key points in the city.

Outside Antalya, our homes in Yeni Foça Oasis Marina are a great option for guests who want to enjoy the sea breeze, experience the marina atmosphere and have a more peaceful holiday. In short, whether you prefer the energy of the city or the calmness of the coast, Maxi Homes offers accommodation options that suit different travel needs.

5Does Maxi Homes provide transfer and tour services?

Yes. At Maxi Homes, we can assist our guests with transfer and private tour services upon request to make their stay more comfortable and enjoyable. You can contact our reservation team for airport transfers, transportation from the property to the airport, city transfers or private transportation requests to your accommodation address.

We can also help guests who would like to explore Antalya and its surroundings with personalized tour planning. Our team can share suitable options for Kaleiçi, ancient cities, beaches, nature routes, boat tours, private day trips or different tour alternatives based on guests' interests.

Transfer and private tour services are planned according to the location, number of guests, date, time, vehicle type, route and special requests. For this reason, we recommend sharing your request as early as possible so that we can provide suitable options and pricing information.

Maxi Homes does not only offer comfortable short-term rental homes and daily rental apartments; we also aim to provide a smoother and more complete guest experience with support for transportation, check-in, private tour planning and other needs throughout your stay.

RESERVATION AND STAY PROCESS

6How can I make a reservation with Maxi Homes?

Making a reservation with Maxi Homes is very easy. You can browse our homes on our website, check available dates and create your reservation quickly. Our website is designed to offer guests a simple and secure booking experience, allowing you to complete the payment steps easily during the reservation process.

You can also contact us through our WhatsApp line or create a reservation request through the online booking platforms we work with. After receiving your request, our reservation team will contact you and share the most suitable home options based on your number of guests, travel dates, preferred location and accommodation needs.

During the reservation process, we provide detailed information about the property location, room layout, guest capacity, check-in and check-out times, payment options and any special requests you may have. This way, you can have clear information about the property before booking and confidently choose the option that best suits your needs.

Maxi Homes offers professional reservation support for short-term rental homes, daily rental apartments, family stays, business trips and group accommodations. Our goal is to help our guests complete the reservation process in a fast, easy, reliable and transparent way.

7Do you offer daily rental apartments and short-term rental options?

Yes. At Maxi Homes, we offer daily rental apartments, weekly stays and short-term rental home options. We have different home alternatives for our guests' needs, whether they are traveling for a holiday, business trip, family visit, temporary accommodation, hosting guests from out of town or planning a longer stay.

We prepare our homes as a warm and comfortable alternative to hotel accommodation. With more spacious living areas, kitchen access, home comfort and an independent stay experience, our guests can feel not just like they are “staying somewhere,” but truly at home.

For this reason, our homes are frequently preferred by families, couples, groups of friends and business travelers. The length of stay may vary depending on the availability of our homes and seasonal demand. When you share your travel dates and number of guests with us, our reservation team will be happy to suggest the most suitable Maxi Homes properties for you.

8What are the check-in and check-out times?

The standard check-in time for our homes is 15:00, and the standard check-out time is 11:00. These times allow us to prepare each home in detail, complete the cleaning checks and deliver the accommodation fully ready for every guest.

Early check-in and late check-out requests can be evaluated depending on the availability of the home. If there is no same-day guest check-in or check-out, our team can check availability for your request. Early check-in and late check-out services may be offered for an additional fee depending on the requested time range.

The check-in and check-out process may vary depending on the location of the home. Some of our homes offer self check-in, while some properties may include security or front desk guidance. Once your reservation is confirmed, our team will share all check-in details and necessary instructions with you.

PET POLICY

9Are pets allowed in Maxi Homes properties?

Yes, some Maxi Homes properties can happily welcome our guests' furry friends. Pet acceptance may vary depending on the property, building rules, home features and the type of pet. For this reason, it is enough to share your pet's details with us before making a reservation.

When creating your reservation request, you can inform our team about your furry friend's breed, weight and any special needs they may have during the stay. We will then check the suitable home options for you and share the most accurate information.

In our pet-friendly homes, we kindly ask our guests to follow common area rules, avoid disturbing the surrounding environment and take good care of the property to prevent any damage. This helps us provide a pleasant and comfortable experience for you, your furry friend and our future guests.

At Maxi Homes, we know how valuable it can be to travel or stay together with your pet. We would be happy to welcome you and your little companion in our suitable homes.

CLEANING AND HYGIENE

10Are the homes cleaned in detail before check-in?

Yes, absolutely. At Maxi Homes, we care a lot about welcoming every guest into a clean, fresh and fully prepared home. That is why we take each home through a professional cleaning process before every stay, carefully checking the bedroom, bathroom, kitchen, living area and general use areas.

For us, cleaning means much more than simply saying “the home is ready.” Bed linens, towels, bathroom areas, kitchen surfaces and frequently touched points are checked regularly. In short, before you even open your suitcase and switch into holiday mode, we make sure the home is fresh and ready for you.

We know how important hygiene is in short-term rental homes. That is why we manage the cleaning process carefully before each check-in and aim to make our guests feel comfortable and safe from the moment they arrive.

If you need additional cleaning, towel changes or a special cleaning request during your stay, you can contact us. Depending on availability and operational planning, we can also assist you with paid additional cleaning services.

LEGAL PERMISSIONS, SECURITY AND ID REGISTRATION

11Are Maxi Homes properties legal and licensed?

Yes. At Maxi Homes, we manage our short-term rental processes in accordance with legal procedures, ID registration requirements and relevant regulations. Providing our guests with a safe, transparent and smooth accommodation experience is very important to us.

Maxi Homes operates as a TÜRSAB Class A travel agency. We have the necessary legal documents, agency qualifications and official procedures related to our accommodation services. This allows us to offer not only comfortable homes, but also a reliable and corporate accommodation experience.

We know how important trust is when choosing a short-term rental home. That is why our team follows every step carefully, from the pre-reservation stage to check-out. Check-in details, house rules, ID registration and guest support services are managed in an organized and professional way.

Whether you are staying with us for a holiday, business trip, family stay or a short city visit, Maxi Homes is here to provide you with a safe, licensed, professional and comfortable accommodation experience at every stage of your stay.

12Is it mandatory to provide ID information for my stay?

Yes. In Turkey, ID registration is a legal requirement for all guests staying in accommodation facilities. For this reason, we ask our guests to provide their ID or passport information before check-in. This is a standard procedure carried out within the scope of security and official reporting obligations.

We do our best to make this process as easy and quick as possible for our guests. After your reservation is confirmed, our team will guide you on how to submit the required information and will clearly explain each step.

Providing accurate and complete ID information is important for a smooth check-in process. Please note that this is a legal requirement for hotels, apart hotels, daily rental apartments and short-term rental homes in Turkey.

At Maxi Homes, we manage this process in line with legal obligations while making sure our guests feel safe and comfortable throughout their stay.

PAYMENT AND ADDITIONAL SERVICES

13What payment methods does Maxi Homes accept?

Maxi Homes offers secure, easy and flexible payment options for guests. You can complete your reservation by paying by card through our website, by using the secure payment link sent by our team or by making an IBAN bank transfer.

For IBAN transfers, payments can be accepted in all currencies. The total accommodation fee may vary depending on the selected property, travel dates, number of guests and reservation channel. Before your reservation is confirmed, the total payment amount, payment method and any additional service fees are clearly shared with you.

At Maxi Homes, we prioritize transparency, security and convenience throughout the payment process. For daily rental apartments, short-term rental homes, group accommodations or long-term stay requests, our reservation team will assist you with the most suitable payment method.

LONG-TERM STAYS

14Can I stay long-term at Maxi Homes properties?

Yes. At Maxi Homes, in addition to daily and short-term stays, we can also offer longer stay options depending on availability. You can consider our homes for business trips, project-based work, relocation, temporary housing needs, family visits or longer stays in Antalya or Yeni Foça.

For long-term stays, our guests' comfort is very important to us. When you share your number of guests, preferred dates, location preference and specific needs with us, our team will check the most suitable home options and gladly share personalized alternatives with you.

Pricing may vary depending on the length of stay, season, property location, number of guests and availability. For long-term accommodation requests, you can contact us to receive special pricing information and suitable home options.

Maxi Homes properties offer a more spacious living area, kitchen access, freedom to move independently and the comfort of home compared to standard hotel accommodation. This makes them a pleasant and practical alternative for extended stays. Throughout your stay, we carefully manage the process so you can feel as comfortable as possible, almost like you are at home.

GUEST SUPPORT AND COMMUNICATION

15Can I contact you during my stay?

Yes, of course. At Maxi Homes, we care about being easily reachable not only during the reservation process, but also throughout your stay. From before your reservation to check-in, during your stay and until check-out, our team is here to support you whenever you need assistance.

You can contact us for check-in details, home usage, Wi-Fi, air conditioning, technical support, additional cleaning, location guidance or any other questions related to your stay. In short, you do not need to wonder “Who should I contact if I need help?” We do our best to be by your side at every stage of the process.

At Maxi Homes, we do not see the short-term rental experience as simply handing over the keys. It is very important to us that our guests feel comfortable, safe and supported. That is why we aim to provide accessible, solution-oriented and friendly guest support whenever you need us.

FOR PROPERTY OWNERS

16I want to rent out my home for short-term stays. What can I do?

If you would like to rent out your home for short-term stays, list it as a daily rental apartment or include it in the tourism-purpose housing rental process, you can contact us. At Maxi Homes, we provide property owners with professional, reliable and guiding support throughout this process.

We know that the question “Where do I even start?” can feel a little overwhelming at first. No worries, we are here to make the process clearer, easier to manage and safer for you. Our team can assist you with your property's location, physical condition, target guest profile, pricing potential and legal suitability process.

At Maxi Homes, we support property owners in many areas, including listing preparation, photography and content arrangement, pricing, reservation management, guest communication, operational follow-up and stay management. In short, we plan the process together to help you make the most of your property's potential.

If you want to rent out your property through a reliable, professional and corporate short-term rental system, you can contact us. We will explain the services Maxi Homes offers to property owners in detail and create the most suitable roadmap for your home together.

Looking for something else? contact@maxihomes.com